Terms & Conditions

Updated on 2/8/2025

Acceptance of Terms

By accessing or using the services, website, or products provided by Diana Fjer, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you must not access or use these services. These Terms and Conditions apply to all users of the website and services, including but not limited to clients, visitors, and contributors of content.

By engaging in services provided by Diana Fjer, including but not limited to coaching packages, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have questions about these terms, please contact Diana directly at info@dianafjer.com.

Services Provided

Diana Fjer offers coaching packages designed to support personal and relational healing, focusing on breaking unhealthy cycles, regulating emotions, and developing a secure, connected sense of self. These packages are intended for personal and spiritual growth and are not a substitute for licensed medical, psychological, or other professional care.

By engaging in these coaching packages, you acknowledge and agree that:

The services are not intended to diagnose, treat, cure, or prevent any disease or condition.
You are solely responsible for your health, well-being, and decisions following the services provided.
Any recommendations or insights offered during the sessions are for informational purposes only and should not replace professional advice.
Diana Fjer reserves the right to modify the services offered at any time. Updates will be reflected on the website or communicated directly to clients.

Eligibility

To engage in services provided by Diana Fjer, you confirm that you meet the following eligibility requirements:

Age Requirement: You must be at least 18 years old to use the services. If you are under 18, a parent or legal guardian must provide written consent and be present during the session.
Mental and Physical Capacity: You confirm that you have the mental and physical capacity to participate in the services offered. If you are under the care of a medical professional or therapist, it is your responsibility to consult with them prior to engaging in these services.
Accurate Information: You agree to provide accurate and truthful information during the intake process and throughout your sessions. Failure to do so may result in the termination of services.
Non-Discrimination Policy: Services are offered to all individuals regardless of race, gender, sexual orientation, religion, or cultural background.

By booking and participating in a session, you affirm that you meet these eligibility requirements. If you have questions or concerns about eligibility, please contact info@dianafjer.com prior to booking.

Consent to Communications

By engaging with Diana Fjer’s services or providing your contact information, you consent to receive communications related to your sessions, updates, and promotional materials via email, text messages, or phone calls.

Promotional Emails and Texts: You agree to receive promotional emails and text messages from Diana Fjer. These communications may include special offers, new services, or other updates related to the business.
Opt-Out Option: You can opt out of receiving promotional communications at any time by:
- Clicking the “Unsubscribe” link in any email.
- Replying “STOP” to any promotional text message.
- Contacting info@dianafjer.com to request removal.
Service-Related Communications: Opting out of promotional communications will not affect service-related messages, such as appointment confirmations, reminders, or follow-ups.

Your contact information will be handled in accordance with the Privacy Policy. By providing your contact information, you confirm that you consent to these terms.

Payment Terms

By booking and engaging in services provided by Diana Fjer, you agree to the following payment terms:

Pricing: All coaching package prices are listed in U.S. dollars and are subject to change at any time without prior notice.
Payment Methods: Accepted payment methods include all major credit and debit cards (Visa, MasterCard, Discover, and American Express), as well as Google Pay, Apple Pay, and Afterpay. Full payment is required at the time of booking unless otherwise agreed upon in writing.
Deposits and Prepayments: Certain services may require a deposit or full prepayment to secure your booking. Deposits are non-refundable unless otherwise stated in the cancellation policy.
Refund Policy: Payments are non-refundable, except in cases where services cannot be rendered due to unforeseen circumstances on the part of Diana Fjer. Refunds for cancellations or rescheduled appointments are subject to the terms outlined in the Cancellation Policy.
Late Payments: Any unpaid balance must be settled before the start of your session. Failure to do so may result in the cancellation of your appointment.

For questions or concerns about payments, please contact info@dianafjer.com.

Confidentiality

Your privacy and confidentiality are of utmost importance to Diana Fjer. By engaging in coaching, you agree to the following terms regarding confidentiality:

Client Information: All personal and session-related information shared by you will remain confidential.
Limits to Confidentiality: Information may only be disclosed under the following circumstances:
- If required by law, such as in cases of suspected harm to self or others.
- If you provide written consent for specific information to be shared.
Data Security: Reasonable measures will be taken to protect your personal information, but electronic communications (e.g., email) may not be completely secure.
Third-Party Services: If third-party platforms (e.g., online scheduling or payment systems) are used, you agree that their privacy policies govern your information.

For any questions or concerns, please contact info@dianafjer.com.

Intellectual Property

All content provided by Diana Fjer, including but not limited to text, graphics, logos, images, videos, session materials, and other materials made available through services or the website, is protected by intellectual property laws.

Ownership: All materials created by Diana Fjer are the sole property of Diana Fjer and may not be copied, reproduced, distributed, or used without express written permission.
Personal Use License: You are granted a limited, non-exclusive, non-transferable license to access and use the materials for your personal use only.
Prohibited Uses:
- You may not modify, create derivative works, or exploit any materials without prior written consent.
- Use of the materials for competitive purposes or to replicate services is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, Diana Fjer shall not be held liable for any damages or losses arising from your use of the services, website, or any materials provided.

By using the services, you agree to release and hold harmless Diana Fjer from any liability within the limitations outlined above.

Contact Information

For any questions, concerns, or requests regarding these Terms and Conditions or the services provided, please contact Diana Fjer at:

📧 Email: info@dianafjer.com